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Professional Microphones for Singing, Streaming & Events

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Customer service and repair

Our customer service and repair team delivers fast, reliable support for all devices and systems, offering expert diagnostics, transparent estimates, and certified repairs with genuine parts. We provide flexible scheduling, on-site and mail-in options, and clear communication throughout every step to minimize downtime. Post-service follow-up and warranty coverage ensure satisfaction and lasting performance.

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Depusheng product specifications, CAD drawings, user guides, and other documentation.
Depusheng product registration information and warranty information.

FAQ

1
What audio products does DEPUSHENG mainly provide?
We mainly engage in professional audio equipment, including professional audio mixers, wireless microphone systems (handheld, lavalier, conference), power amplifiers, digital audio processors, feedback suppressors, power conditioners, professional speakers and audio accessories, covering all scenarios such as stage performances, government and enterprise conferences, campus broadcasting, KTV, live streaming, home audio and commercial audio projects.
2
I don't know how to choose the right product model. How can I match it with my usage scenario?
We provide free product selection consultation service. You only need to inform us of your usage venue (size), number of users, specific purpose (such as stage performance, conference, live streaming) and budget, and our professional technical team will recommend the most suitable product model and supporting solution for you.
3
Can DEPUSHENG's audio equipment be used with products of other brands?
All our products adopt standard universal interface design, which is fully compatible with mainstream similar equipment in the market. Whether it is a mixer, microphone, power amplifier or speaker, it can be normally matched and used with equipment of other brands without compatibility problems.
4
What is the difference between different models of the same product (e.g., different series of mixers)?
The main differences lie in the number of channels, functional configuration and applicable scenarios. Entry-level models are suitable for small venues and personal use; mid-range models are suitable for commercial places such as KTV and small stages; high-end models are equipped with more professional functions (such as DSP effect, multi-channel output) and are suitable for large-scale stage performances and government-enterprise conferences.
5
Is your product suitable for outdoor use?
Yes, we have a special series of products for outdoor scenarios. The outdoor-specific audio equipment has the characteristics of waterproof, dustproof, anti-interference and stable performance, which can adapt to harsh outdoor environments such as high temperature, low temperature and strong interference, and is suitable for outdoor performances, outdoor conferences and other scenes.

Hot Topics

1
Is the installation of the audio equipment complicated? Do you provide installation guidelines?
The installation of our products is simple and easy to operate, and each product is equipped with a detailed Chinese-English manual, including wiring diagrams and step-by-step installation instructions. In addition, we provide free online video tutorials and remote technical guidance. Even if you have no professional foundation, you can quickly complete the installation and debugging.
2
There is noise, disconnection or howling when using the wireless microphone. How to solve it?
These problems are usually caused by three reasons: 1. Incorrect wiring or poor contact; 2. Frequency interference (such as being close to other wireless devices); 3. Improper gain adjustment. You can contact our technical customer service, and we will provide one-on-one remote troubleshooting and solve the problem within 24 hours.
3
Do I need to purchase additional accessories when using the equipment?
The basic configuration of each product is complete, which can meet the needs of daily basic use (such as microphones are equipped with batteries, mixers are equipped with power cables). For engineering or special scenarios (such as large-scale stage engineering), you can purchase additional wires, brackets, audio connectors and other accessories according to your needs.
4
Can the equipment be upgraded after purchase?
Yes, for digital products (such as digital mixers, audio processors), we provide free firmware upgrade services. You can contact our customer service to obtain the latest upgrade package and upgrade tutorial, and complete the upgrade by yourself according to the tutorial, which can continuously optimize the product performance and add new functions.
5
How to adjust the sound quality to achieve the best effect?
The best sound quality adjustment is related to the venue size, sound absorption effect and usage purpose. We provide professional sound quality debugging guidance: you can inform us of your venue situation and usage needs, and our technical team will provide targeted debugging parameters (such as gain, equalizer, effect adjustment) to help you achieve the best sound quality effect.
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Contact person: Jacob
Contact number: +86 13422587815
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